TESTIMONIALS

Our Reviews

Excellent
Cheng Orthodontics5.0
Based on 1176 reviews
Lindsey Woerner
20 hours ago
Highly recommend. The staff is great and super patient. Cristina was fantastic for my son’s long appointment.
D J
2 days ago
Dr. Cheng is great!
Laura Lyford
2 days ago
Dr. Chen has done a great job with my granddaughter’s teeth!
Andrea Kutz
6 days ago
We have had a great experience with Cheng! Alison worked with my daughter today and she was wonderful!
Josh Purviance
1 week ago
Dr. Cheng was incredibly accommodating to our unique timeline. The team is flexible, encouraging, kind and my daughter loves the Cheng bucks program! Thank you
Our son has started his Orthodontic journey with an expander and brackets. We have had a positive experience with everyone we have encountered at Cheng Orthodontics! From our first consult meeting to our regular follow-up visits, everyone has been informative, friendly, and kind. Even when he had an issue with a piece, they were able to get us in same day to fix it. If you are needing Orthodontic services, I would recommend Cheng Orthodontics!
Jaymie Howald
3 weeks ago
My son told me “this is the best day ever” while getting his braces and expanders on. Everyone here has been so friendly and welcoming. Gigi was great and made my son feel very comfortable while putting everything on. Highly recommend Cheng Orthopedics!
Amber W.
3 weeks ago
Huge shoutout to Gi Gi at Cheng Orthodontics for making Olivia’s expander + braces day such a positive experience 🩷 From the second we walked in, everyone was so patient, kind, and reassuring. They explained everything so well and made what could’ve been a nerve-wracking appointment actually exciting for her. Seeing your kid leave smiling after getting braces says everything. Thank you for treating her with so much care and making this milestone such a great experience for our family! ✨
Xander Brockman
3 weeks ago
Gigi took my braces off and she was super nice and amazing my teeth look and feel better than ever thank you everyone!
Shelli
3 weeks ago
Edit May 2026: My 10yo son is now getting trestment from Dr Cheng and his team and we still agree with the below review! Everything from the start of the process has been smooth. Treatment plan was also explained well as well as cost. My daughter has been going here for about 9 months for her first course of treatment. I cant say enough great things! We love it. Customer service is top notch. Dr. Cheng is very knowledgable, professional, and has great bedside manner as do all of his assistants. I think the cost is reasonable but I don't have anything to compare it too and they offer many different payment options. Definitely would recommend to anyone seeking orthodontic treatment young or old.
James Wood
4 weeks ago
Dr. Cheng has great attention to detail and was very kind during his interaction with my daughter. The staff has always been patient and understanding. They are able to fit us in even when it is short notice.
Cindi Palmer
4 weeks ago
Everyone has been very helpful and communicate has been great through the whole process. My son got his braces on today and Gigi was so good and patient with him. Highly recommended!
Mike Bonham
4 weeks ago
A++ service they are so nice!!!!!
Bev Giloy
4 weeks ago
Reynald did a great job.
Nancy Arjon
4 weeks ago
Gigi did a great job with my daughter she worked on her braces 😬 my daughter was so nervous but Gigi did an amazing work and my daughter left the office so happy and excited! Thank you GiGi!! ✨☺️
My son had his braces applied today. I was really impressed with the management of care between many patients at once. There is excellent communication between all staff to manage time really well and minimize wait times while the doctor moves between patients. Our assistant was Stanlynn and she was absolutely wonderful!!!
Nicole Wood
1 month ago
Dr. Cheng and his staff are wonderful. They've removed a lot of the stress from the process of my child getting braces. The provide a high level of support and information to ensure you are comfortable with the plan.
Ian Irizarry
1 month ago
Everyone was super helpful and shout out to Erin for explaining things clearly. And the goodies are a big win for the kiddos.
Amanda H
1 month ago
One of the best assistants Gigi helped us out today. She was super friendly and patient with my son today getting his braces off!
Trista Strommen
1 month ago
GiGi is the woman who placed my braces on & it was such a smooth process! She was super kind, funny, & made sure I was comfortable the entire time I was there. She made it feel like I was with somebody who was a friend & not somebody in the ortho office, which was super nice & reassuring. Any questions I had were answered & the staff was all extremely pleasant! I was told it was going to be a 2 hour appointment, my appointment was at 8:30am; i walked out right at 10:30am!
Camara Hollins
1 month ago
Great experience Dr. Cheng and Gigi was so good with my son he was nervous and she made him feel comfortable.
Amanda Roewer
1 month ago
We love Cheng Orthodontics. Gi Gi is great! My son Beckett says she’s a “10/10!”
Kyle Dusing
1 month ago
Dr. Cheng’s office has been fantastic. My five year old had a cross bite and going into orthodontic treatment at such a young age was very worrisome. He and his team have made it a breeze. Highly recommend!
Dianne Hernandez
1 month ago
My son was very nervous for his appointment but his assistant Gigi made his experience exciting! She took the time to explain everything, practiced with him , and made it so easy to remember! I highly recommend this practice and trusting your child or time with Gigi!
Ben Stover
1 month ago
Staff is flexible and able to get us in for appointments quickly when needed
Kailey Kuczynski
2 months ago
Gigi was fabulous and made my daughter feel so comfortable at her appointment, my daughter was very nervous and she kept her laughing and calm. The entire staff was amazing!
Heather Merry
2 months ago
Gigi and staff were all excellent! Great experience today
Amanda Jean
2 months ago
This office is absolutely amazing. We started here with my daughter & the service and staff are so kind, caring & thorough. My youngest son has now started treatment & Stan was very understanding & kind to him when he was getting nervous. I have 2 other kids that will be going to Dr Cheng when they are ready. The office is clean and inviting, scheduling is easy & in office payments make things so much easier. Highly recommend!
AMITH GEORGE JACOB
2 months ago
Braces came off in less than 30 minutes warranting another urgent visit
Kate Barrett
2 months ago
Very knowledgeable staff that are doing a great job with my daughter's treatment. Front desk could use a bit more personality, but overall a good experience. Kelsee helped us out one visit and she was very kind.
Dolan Duncan
2 months ago
Great place. Love the atmosphere. The Dr is great with kids
Andreana Ponce
2 months ago
Dr. Cheng came highly recommended from our dental hygienist. We are so happy that we chose him for our 8yo son's braces. Dr. Cheng is very knowledgeable, informative, and patient. Gigi explained every step she took when applying them the first time. Jeanette was a great help with scheduling too! I highly recommend them.
Ghhg Ghhyb
2 months ago
I had such a great experience at Chang Orthodontics! The staff is always so friendly and welcoming, and they make every appointment quick and easy. The office is super clean, and everyone does an amazing job explaining everything so you always know what’s going on. They are very gentle and make the whole process comfortable. Best of all, my teeth turned out amazing and I’m so happy with my results. I highly recommend Chang Orthodontics to anyone looking for great orthodontic care!
Want the Mcdonalds of Braces this is the place for you. Quantity over quality......dont know what your doing in 6 months from now on a tuesday at 10 a.m. well you better if you come here or they'll charge ya for it. Want to ask a question, ask the same question to 5 people amd get five different answers this is the place for you. Want voicemails 5 minutes before they close for the weekemd so you dont have a chance to call back this is the place for you. If you want quick non personal braces take your kid here. if you want a more personal expirience to ensure your kid has the straight white smile to last a lifetime id suggest go somewhere where they actually care. 😉 Id go somewhere else if we werent more rhan halfway through treatment. Save your money and go somewhere more personal this is the Mcdonalds of braces.
Lisa Peterson
2 months ago
We had a great experience at Cheng Orthodontics! Getting braces can be nerve-wracking, especially for kids, but everything went so smoothly for my son. A special thank you to Gigi, the dental assistant, who truly made all the difference. My son was very nervous about getting his braces and expander, but Gigi immediately put him at ease. She was incredibly knowledgeable, took the time to explain everything in a way he could understand, and kept things light and friendly the entire time. Her warm, social personality really helped calm his nerves. We’re so grateful for the care and attention we received and would highly recommend Cheng Orthodontics to anyone!
Todd Watson
3 months ago
Paislee likes Christina, she is super sweet. Dr Cheng’s passion shows through his work.
Chelsea Watson
3 months ago
Cheng Orthodontics has been great! Shout out to Christina for being amazing to our daughter Paislee. Really cool office and fun prizes for the kids to earn.
Emily Coupar
3 months ago
Best orthodontist office around! Friendly staff, great atmosphere, and wonderful results. They went above and beyond to make sure I was comfortable throughout my treatment. I definitely recommended! 👍
Danielle Buelow
3 months ago
We’ve had such a great experience at Dr. Cheng Orthodontics. This is our third child receiving braces from Dr. Cheng, and we’ve consistently had wonderful care. Gigi was incredibly helpful and patient with my daughter while she got her braces on a couple weeks ago. She took the time to answer all of her questions and explain everything, which really helped ease her nerves. I highly recommend Dr. Cheng and his staff.
Elizabeth Conover
3 months ago
We definitely loved having Gigi as our assistant she made sure Gabby was taken care of and always made sure she was comfortable and since it was Gabby's first time of course she was a little nervous but Gigi made everything better and I could not be happier with the experience we had❤️
Anastasia
3 months ago
Highly recommend Cheng Orthodontics! The assistant Gigi was very helpful, as well as the rest of the staff! We appreciated them helping create a more comfortable experience for our daughter!
Excellent service. Gigi is wonderful to work with! My child is excited to go to appointments
Chris Johnston
3 months ago
My daughter came here for braces and expanders and the assistant GiGi was great during the whole process
Danielle Lunsford
3 months ago
Dr. Cheng and his staff are absolutely amazing! After having a few other consolations with other orthodontists in the area we chose to proceed with him and could not be happier. He even called after my daughter’s braces were placed to make sure she was feeling okay which made her day! Not to forget to mention the Cheng Bucks … need i say more
Kayne Butler
3 months ago
This is my second time getting braces, Gigi made this experience very smooth, comfortable, and painless.
Jessica Skinner
3 months ago
Very good experience! Very knowledgeable orthodontist and awesome staff
Brittany Allen
3 months ago
Gigi was awesome! She made the whole visit feel comfortable and informal, which I really appreciated. She was great with my son! The office was friendly and welcoming, and the experience was great overall. Highly recommend this orthodontist office!
Cynthia Higgins
3 months ago
Despite my daughter proving quite difficult, they were very patient with her. She even says she likes going there for her appointments (even though she doesn't act like it while she's there).
Mary Miller
4 months ago
Gigi was amazing with our 10 year old today. Landon felt comfortable and informed while he was getting his braces and expander put on. Of course he was nervous but by the end of the appointment he was perfectly comfortable and is excited about his new smile! Thank you to Cheng Orthodontics and Gigi for everything you did today!
John S
4 months ago
⭐⭐⭐⭐⭐ I cannot say enough great things about Cheng Orthodontics. From the moment we walked in, the entire team was welcoming and professional. Gigi was absolutely wonderful. My son was extremely nervous, and she took the time to explain everything, reassure him, and make him feel completely comfortable. You could tell she truly cared, and her calm, friendly approach made all the difference. The experience exceeded every expectation, and my son left feeling confident and relaxed. I recommend Cheng Orthodontics to everyone without hesitation. And seriously, make sure you ask for Gigi!

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Contact Us

425 Roxbury Rd
Rockford, IL 61107
(815) 398-9888