TESTIMONIALS

Our Reviews

Excellent
Cheng Orthodontics5.0
Based on 1135 reviews
Mary Miller
3 days ago
Gigi was amazing with our 10 year old today. Landon felt comfortable and informed while he was getting his braces and expander put on. Of course he was nervous but by the end of the appointment he was perfectly comfortable and is excited about his new smile! Thank you to Cheng Orthodontics and Gigi for everything you did today!
John S
3 days ago
⭐⭐⭐⭐⭐

I cannot say enough great things about Cheng Orthodontics. From the moment we walked in, the entire team was welcoming and professional. Gigi was absolutely wonderful. My son was extremely nervous, and she took the time to explain everything, reassure him, and make him feel completely comfortable. You could tell she truly cared, and her calm, friendly approach made all the difference.

The experience exceeded every expectation, and my son left feeling confident and relaxed. I recommend Cheng Orthodontics to everyone without hesitation. And seriously, make sure you ask for Gigi!
chi El
4 days ago
Amazing office! Great doctor and staff!
Keith Ponce
4 days ago
When we were looking for a location for orthodontics Cheng Orthodontics continued to be the top recommendation. We have been very happy with the care provided and responsiveness to questions and concerns. Jeanette was great to work with when scheduling appointments.
Angela Rogalski
1 week ago
We have had the best experience at Cheng Orthodontics. Very reasonable cost. Janette at the desk was very helpful and kind!
Kelly Geiseman
2 weeks ago
Everyone here is so nice. We were told step by step what to expect and they answered all the questions we had with patience. Gigi was the one to put his expander and braces on and she was so great! Spoke to my son so he could understand everything that was happening and was so friendly! Happy we chose Cheng Orthodontics.
Jason Levine
2 weeks ago
Gigi was great with my daughter! She took good care of my daughter and made her feel at ease during the whole process. The whole process was easy.
Lindy Wefel
2 weeks ago
Two of my girls needed braces and we brought both here. Facility is super modern and love that the waiting room provides some entertainment for younger siblings. Easy to schedule appointments and flexible scheduling. Great payment options. First kiddo just finished and her teeth look great!

Editing to add: My second daughter just got her braces off and her teeth look beautiful! Happy with the payment plan and how they adjusted her removal date to help us with payments. So glad we found this office and looking forward to using them again for my youngest daughter.
Tamera Robinson
2 weeks ago
Nice and friendly staff. Very prompt with appointments and always making sure that you are clear about care instructions and don't have any additional questions.
Doctor Cheng is amazing. Very professional and patient with kids. I highly recommend this place for sure! Thank you so much!
Matt McCormick
3 weeks ago
Cheng Orthodontics has been great! All of the assistants are always super friendly, especially Gigi who helped take my son's braces off this morning.
Charlie Rasmann
3 weeks ago
Outstanding staff and wonderful results. Our daughter’s smile is beautiful!
Amanda Farley
4 weeks ago
My daughter had a great no pain experience getting her braces and expander on today. Everything was clean and done in a routine manner definitely pleased. I would also like to add I’m impressed to see how technology has changed at the same doctor I received my braces from when I was a kid.
Susan Depauw
4 weeks ago
Cheng Orthodontics is excellent! The staff is very kind and they make you feel very comfortable. They are all extremely knowledgeable and good at what they do. Stan did a fantastic job putting my braces on and kept me in the loop step by step. I highly recommend this office.
Danielle Jones
1 month ago
Gigi was our assistant on the day my son got his braces. She was super nice and helpful. She made my sons day when she had all the fun stuff animals on the wall. Cheng office has done an amazing job and if we need to get in to be seen, they are very accommodating.
RudeBoi Russey
1 month ago
Amazing work on my daughter teeth.
From beginning to end was a amazingly great transformation with noticeably outcomes Great Work Cheng Staff 👍🏿👍🏿
Two thumbs up from me!
Great experience with Dr Cheng and Cristina. They put my daughter at ease and the whole process was pain free. Will recommend him to everyone!
Mary Anderson
1 month ago
Dr. Cheng and the rest of his staff are great to work with! They always try to accommodate your schedule and get you in earlier if possible. The office is very kid friendly and makes it easy to spend many appointments there. Everyone is friendly and welcoming. The assistant we last worked with, Cristina was great!
Ricardo Madalozzo
2 months ago
We can clearly see how my son Alexander has improved after started his treatment.
Cedric Pena
2 months ago
Gigi is the best, she was very kind and caring with my daughter, even when my daughter accidentally bit her finger a few times 😆 thank you Gigi and Dr. Cheng
Jennifer Hopkins
2 months ago
The entire office is amazing! Stan was awesome during my daughters "braces on" day!
Jordan Dahlke
2 months ago
My daughter got her braces and expander on today. She was very nervous leading up to this appointment. Daisy did a great job making sure she felt comfortable. She explained what she was going to do at each step before she did it. Her explanations were easy for a young child to understand. We had a great experience.
Gilberto Gonzalez
2 months ago
Gigi did a great job working with my son. Friendly and efficient keeping us up to date on what is going on along the way.
Sarah Gonzalez
2 months ago
Gigi was great with my son. She was super patient and talked him through the whole process while getting his braces put on.
I had a very good experience and my teeth feel better than ever. Thank you to GiGi for giving me a great experience while getting my braces off!
Deanna Aitkenhead
2 months ago
As an adult, I got braces today and my experience could not have been better! Stan showed care explaining each step as we went, making sure I understood what was going to happen, answering my questions, and checking to make sure I was comfortable during the process. I was a little nervous but it went very well. Thank you Stan!
Marcos Moreno
2 months ago
I finally got my braces off and it seems like it was yesterday when I had them on, Dr Cheng really makes changes in your smile used to be really insecure about it and still am in a way because it's new but I'm so much more confident and thank you to Gigi as well for helping with my retainer and the follow up process to maintain my smile I appreciate everyone at Cheng Orthodontics and if you're reading this and not sure about coming here well I recommend you do (:
matt
2 months ago
Great staff and facility. My son’s teeth turned out beautiful!
David Schulz
2 months ago
My child has always had a great experience here. Great staff, especially Stan
Andrea S
3 months ago
Our overall experience at Cheng Orthodontics has been great! Dr. Cheng is top notch. He and his staff are very welcoming and professional, especially Dental assistant Kelsee. Kelsee was always so kind, upbeat, friendly, and knowledgeable. She really made my daughter’s experience a positive one!
Mandy Kohs
3 months ago
Honestly so far the experience at Cheng orthodontics has been amazing. My son just got expanders top and bottom. He was very nervous. At each appointment to get ready for the expanders the “tech” has been very nice and explained everything as they went in and took breaks for him. Made him feel comfortable. He had Stan at his final appointment to put the expanders in. She was kind and patient with him as he was very nervous and asked lots of questions. She had to step away and someone else stepped in for her. She is the only one I felt uncomfortable with. Was not as patient and attitude seems not as good and positive like the others: but the other ladies made up for it. Also, my son plays sports and I was informed they had a sport mouth guard we could buy. I was told $5.00. When I went to purchase it the front told me $10.00 (I was expecting $5.00 as that’s what I was told on 3 different occasions) and cash only (this was never relayed to me). Also, for ACH, the plastic signs on the counter says they can do weekly payments which I wanted to do but was told they don’t do that, or she’s never set it up and didn’t know how. Didn’t offer to try and figure it out or ask anyone if it could be done. It would be very helpful to be able to pay weekly. Otherwise orthodontic wise great team!
Martez Butler
3 months ago
Great team, always a pleasure to interact with. Thanks Stan and the entire team
Emily Gray
3 months ago
Great experience so far! My son got his braces put on last month and we received a call from Dr. Cheng that evening checking in on my son to see how he was doing. Very professional staff and clean/beautiful office too!
Lilia Costa
3 months ago
Excellent professional!
I took my son to get braces, and the care we received was outstanding from the very first appointment. Dr Cheng and Stan were patient, explained everything clearly, and made my son feel completely comfortable. We’re very happy with the treatment and highly recommend him!
Bruno Parise
3 months ago
Dr. Cheng, Stan, and the entire team are absolutely amazing! They take such great care of my son, always making him feel comfortable and safe. The office is super friendly and actually fun to visit (a huge win with a kid!). We’re just getting started with treatment, but I couldn’t be happier or more satisfied.
Paola Rosas
3 months ago
Perfect service, thanks Janette for great service. We love it!
Megan Norgart
3 months ago
We have had a great experience so far with Cheng Orthodontics! My 8 year old is currently having her upper palate expanded as well as having a lower expander and a few brackets on both top and bottom teeth. We have already noticed progress just 3 months in. Highly recommend Dr. Cheng!
Andy Godinez
3 months ago
Great customer service. Janette at front desk is awesome!
Evan Penix
3 months ago
Stan is the best! I LOVEDDDDD MY EXPERIENCE!!!
Drew Holiday
3 months ago
Stan is an amazing dental assistant at Cheng Orthodontics! Super friendly, knowledgeable, and makes every visit comfortable. You can tell she really cares about her patients. Highly recommend!
Michaela Morgan
3 months ago
Stan is an amazing dental assistant at Cheng Orthodontics! She is always kind, patient, and make every appointment feel comfortable. You can tell they really care about their patients. The whole team is great, but Stan truly stands out!
Tony Gutierrez
3 months ago
Thanks to Janett she's amazing.
Joanna Castro
3 months ago
Great service. Janet was amazing 🙂
Evelyn T
3 months ago
Great customer service and very friendly staff. Janette Rivera was especially helpful and welcoming!
Fernanda Rivera
3 months ago
I had an incredible experience at Dr. Cheng’s office! I really appreciate Janette taking the time to answer all my questions. She was so kind & knowledgeable!
shavar griffin
3 months ago
Stanlynn put my braces on and removed them around 2 weeks ago, My teeth look amazing as much as I paid it was well worth every penny. Cannot wait to receive my pre dental 🦷 n post dental photos. I referred my nephew and he loves the off and people there it’s very welcoming and warming. Thanks again for all you do
Felicia Reed
3 months ago
Very patient and caring staff when dealing with children. Shout out to the Dental Assistant Stan for helping calm my son.
Susana Rodriguez
3 months ago
The office and staff are amazing!!
Big shout to Janette!! 😊
Shatiqua Marshall
3 months ago
I love this place, so does my children! Stan was awesome with them! I almost hired her to be my full time nanny she did so well 😂
Shayy Nicole
3 months ago
Stan was the best dental assistant ever! She was so nice and made me feel so comfortable!

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Contact Us

425 Roxbury Rd
Rockford, IL 61107
(815) 398-9888