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Our Reviews

Excellent
Cheng Orthodontics
5.0
Based on 927 reviews
Cheng Orthodontics did amazing with my daughters braces! Gigi was my daughters favorite assistant and only wanted to work with her ! ❤️ We will recommend cheng ortho everytime !
I have had both my daughters see Dr. Cheng for ortho care and am beyond amazed at their results thus far. Dr. Cheng truly enjoys creating great smiles and making people feel more confident and it shows. He does more than I’ve seen other orthodontists attempt to do. I was even able to reach him directly when my daughter ended up in the emergency room on a weekend after damage to her mouth and braces in a bike accident. Not to mention what a relief it is to deal with his great staff, especially when you really need help or answers to a question.
“Shout out to Cheng Orthodontics and Ms. Jayla B. I went there to get rubber bands in my teeth. I was scared, but she helped to be brave. She was gentle and careful.” -Patient L, age 8.
Great experience and very customer friendly
Assistant, Gigi, is incredibly kind, gentle and professional. She ensured my son, Jamison, was comfortable throughout the entire process of getting his braces on. From the initial consultation to the follow-up appointments, the entire team has been attentive to our needs. Dr. Cheng's expertise and guidance have put our minds at ease, and we are thrilled to see the positive transformation in Jamison's smile. The office's state-of-the-art technology and warm atmosphere have made each visit a pleasure. Highly recommend this practice to anyone seeking top-notch orthodontic care!
Affordable and professional. Thank you for making it an easy process. I would highly recommend Cheng Orthodontics.
We are so happy with our experience at Cheng Orthodontist, Chloe and Emerson both have always had AMAZING people helping them to achieve that beautiful smile. Gigi has always went above and beyond for my son who struggles with multiple health issues which make it very difficult for him each appointment but when he sees GiGi he gets excited because he knows she will take extra good care of him. The Cheng Staff has always been incredible and treats everyone with kindness, makes the braces experience run smooth from day 1.
Having 2 kids going through braces with Dr Cheng, him and his office have been amazing. The Night my daughter got her braces he personally called to see how she was doing and give his number if we needed anything. I think that's pretty awesome for as busy as that office is. Awesome work and awesome people 🫶
Stanlynn is a fabulous member and we always enjoy sharing laughs with her each visit!
The assistant Gigi offered great service. She is so kind and really takes her time not only with her work but to get to know her patients to provide the best quality care for each of them!
My youngest daughter was very anxious and scared to have her braces put on and Stan was amazing with her. She took her time and reassured her every step of the way, only moving on to the next step when she was ready and comfortable! Thank you for the wonderful care!
This is my 2nd round of braces due to a retainer issue. My 1st set was back in 2019 and I started my 2nd treatment in May of 2024. It’s almost time for them to come off! Dr. Cheng has the best ortho staff. Stanlynn is my favorite! Always greeting me with a smile and a hug everytime I come in. Give Cheng Ortho a try. You won’t be disappointed!
I had an amazing experience at the orthodontist this week thanks to the amazing assistant Gigi. She was not only kind but she also made sure I was very comfortable while getting my braces tightened. I can't wait to go back and see my progress!
Best experience at the orthodontist office I've had in a long time. My experience with the dental assistant Gigi was nothing short of exceptional.
I brought my niece in to get her monthly check up and it was my first time here. I would say, exceptional service by Gigi. My niece talked about her the whole way home. This sort of service is rare now aday! Thank you making my niece experience, exceptional!
Finished my 1st phase of braces and I couldn't be happier! I smile all the time and get lots of compliments on my beautiful smile. Thanks Dr Cheng and all the assistants to make a great experience.
The whole office at Cheng Ortho has been great. My daughter is 13 and was very nervous to get her braces on. Gigi and Dr. Cheng kept it very relaxed, and she had a great experience.
Gigi did an amazing job on my braces! She was super nice and gentle!
I love my new smile. Stanlynn was one of my favorites. She always made sure I was well taken care of! Thanks Cheng Orthodontics!
Our family enjoyed our experience with Dr. Cheng! They all were amazing! Stanlynn was always helpful and always gave us insight when we had questions or concerns! It was such a relief! We will for forever be grateful! Our daughter is more confident and is enjoying her results! I highly recommend!!
"I am beyond grateful for the exceptional care my daughter received from her orthodontist and Gigi, the assistant. They both went above and beyond to ensure a positive experience throughout the entire treatment process. The orthodontist’s expertise was evident in every step, and they took the time to thoroughly explain everything to us, which was incredibly reassuring. Gigi, with her warm and friendly demeanor, always made my daughter feel at ease and genuinely cared for. Her attentiveness and kindness made each visit something my daughter looked forward to. We are thrilled with the results and deeply appreciate the wonderful care provided. I wholeheartedly recommend their services to anyone in need of orthodontic care."
They were so helpful and knowledgeable while helping me with braces! Stan was so kind
Great experience! Wonderful staff! Stan was so kind and helpful!
Both my children went to Dr Cheng. Due to medical reasons my son had to have his braces removed early. They were very accommodating. They were able to make time to remove his braces when we were ready.

My daughter just finished her 1st phase and she loves her new smile. See her beautiful smile.

My son is restarting his 1st phase now and looking forward to his new smile.
So happy seeing the difference of my smile in current photos vs. before braces!! The team at Cheng Orthodontics did a great job monitoring my treatment.
This staff was excellent to work with. They made sure we were always informed on my son's progress and given details of what was coming next. Great group to work with!
This is our 2nd child who has gone to Cheng. We love their staff, the military-like office precision, the friendliness, and the great work and care they give to their patients. Their office is clean and beautiful and fun for kids. From games to Cheng bucks, my kids look forward to going here.
Great staff, great environment, great quality work!!! 100% recommend!!
Dr Cheng is good. but front desk “manager” Tia or whoever is so rude. Not sure how she even has a job dealing with customers. Even heard her calling someone crazy over the phone to someone else. She also made me cry my first day because the front desk did not communicate correctly my clear front brackets. Which every time I had communication with them over payment and total, I always said and confirmed clear brackets were included. She could have easily fixed the situation instead she was so rude to me after I had just had my lower and upper retainers grinded out of my teeth and I was sweating in pain from sensitive teeth.I had to go up and talk to the front and explain there was a miscommunication and she claims “no record” ,dry and coldly over and over basically, offering no help til I was crying and told me to calm down in a condescending tone, like I was a mental patient .Front of the line being rude to patients after you drop almost 10,000 cash in full payment not good business.
My son Braydon went on October 24, 2024 to get his braces placed and it was such a GREAT experience and my son did well. Cristina was so calm, patient , and kind with my son during his appointment that he was so calm that he went to sleep during the placing of his braces between Cristina and Dr. Chang we had a great experience with getting his braces on. Everyone in the office has been kind since the first day we came to the office from the front staff to the Dr, so I am really happy that I was recommended to come to this office.
I've had 2 of my kids treated at Dr. Cheng's office and plan to send my 3rd when she's ready. Super kid friendly and I recommend to everyone!
Cheng and his staff have been so inviting and has done an amazing job with both of our kids for the first phase of their orthodontia. We look forward to continuing to work with them.
Both of my children see Dr. Cheng! I’m so happy with their progress!
Chang’s is great with the kids. Friendly environment and won’t break the bank going here. My son loves it.
Everyone was kind and helpful. I recommend Cheng Orthodontics for anyone that needs to go to the orthodontist
The best front office staff. And the back staff is awesome as well.
Dr Cheng and his team did an amazing job with our kiddo’s Phase 1 braces from beginning to end! Highly recommend this phenomenal team!
Everyone who works there is very nice, it is also very easy to set up appointments my daughter actually enjoys going there.
This was a great team.. I was very happy with how my daughter’s teeth turned out.. they look great!! The staff was nice and friendly, they were able to fit us in when my daughter was having an issue. I would definitely recommend them!!
Great place. Kids actually like coming in for there appointments. Highly recommend.
Great with the kiddos. Organized and professional office. The kids have been in great hands.
My daughter had her braces put on here- they’ve been great. Easy check ups and she really enjoys going to the facility. Definitely recommend this facility for young children and their orthodontics needs!
Cheng Orthodontics has been absolutely amazing! The staff is wonderful. The facility runs like a well oiled machine, they’re always on time and always friendly! Our daughter was very nervous at first, the staff and Dr. Cheng have made her feel so comfortable! 10000% recommend!
The absolute BEST orthodontist 🙌 Dr. Cheng is truly a master of his craft. His staff from the front desk to the back clinical assistants are all the sweetest and make you feel like part of the family. Thank you for giving our 2 kids beautiful and healthy smiles for a lifetime ❤️
Everyone here is Knowledgeable, Kind, and very sweet. I am so happy with the progress of my smile! Highly recommended!
Everyone at Dr. Cheng's office is so kind and courteous. The office staff is efficient and is so pleasant! The waiting room is beautiful and very clean. Dr. Cheng has been great with our kids, and the rapid change we have seen on our kids' teeth is quite impressive. We highly reccomend Cheng Orthodontics.
Cheng Orthodontics was an awesome choice for orthodontics services! I experienced excellent customer service from the ladies and gentlemen employed there. They were always willing to explain that was going on with my teeth and listened when I had concerns. Dr. Cheng and Dr. Perez were easy to talk withI highly recommend!!
I came here for braces in 2016 and came back recently for a new retainer. All the staff is attentive, accommodating and very helpful! My experience with braces and upkeep could not have gone smoother. Thank you Dr. Cheng for my perfect smile!
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Contact Us

425 Roxbury Rd
Rockford, IL 61107
(815) 398-9888

Facebook Rating
5.0
Based on1290reviews
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