The staff helped us through the entire process with ease! From insurance, payments, appointments and emergency visits when a bracket broke! Overall we could not have asked for a better experience! 100% recommend them to anyone I know!!
Assistant, Gigi, is incredibly kind, gentle and professional. She ensured my son, Jamison, was comfortable throughout the entire process of getting his braces on. From the initial consultation to the follow-up appointments, the entire team has been attentive to our needs. Dr. Cheng's expertise and guidance have put our minds at ease, and we are thrilled to see the positive transformation in Jamison's smile. Highly recommend this practice to anyone seeking top-notch orthodontic care!
Having 2 kids going through braces with Dr Cheng, him and his office have been amazing. The Night my daughter got her braces he personally called to see how she was doing and give his number if we needed anything. I think that's pretty awesome for as busy as that office is. Awesome work and awesome people 🫶
We love Dr. Chengs! Everyone is so friendly and the cheng bucks are an added bonus! My daughter loved Gigi, she said she’s “so nice and gentle on my teeth!”
I would highly recommend Dr. Cheng’s for orthodontics. Dr Cheng and Gigi made my daughter’s experience of getting braces painless and stress-free. The front desk is also super friendly and helpful. All around, very positive experience!
I am forever grateful to Dr. Cheng and his exceptional staff, particularly this compassionate young lady GIGi who has been a shining light in caring for my daughter Aubrey throughout her treatment journey. We are utterly inspired by GiGi's kindness. We wholeheartedly recommend Cheng orthodontics a thousand percent.
Both my children went to Cheng. Due to medical reasons my son had to have his braces removed early. They were very accommodating. They were able to make time to remove his braces when we were ready.
My daughter just finished her 1st phase and she loves her new smile.
My son is restarting his 1st phase now and looking forward to his new smile.
This staff did a great job with my son. Every visit, we were given great detail on his progress and what would be coming next. Highly recommend checking them out for anyone looking.
Cheng Orthodontics is the best. The staff was very friendly, and they always worked us in when my daughter had an issue. My daughter’s teeth look great!! Thank you!! I would definitely recommend this office 💯%
We love Dr. Cheng! From the moment you walk in the door you feel right at home. The entire staff is always friendly and helpful. Dr. Cheng is always so sweet to our daughter and she loves going and getting her Cheng bucks that she can use on a variety of toys and prizes! The results speak for themselves!
Dr. Cheng is very kind just like all of his staff. I was able to recieve treatment back when his office was located in Crystal Lake. I would recommend him over and over. Very pleased with my new smile.😊
